Job Description

**在申请工作之前，请从本页右上角的选项中选择您的语言偏好。** 在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性，体验我们有益的文化，并与才华横溢的团队合作，帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天，我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力，那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。 **职务描述：** The Senior Officer supports execution of CRM campaigns in key segments across Asia. This is a role in a dynamic work team driving business performance and customer engagement initiatives through differentiated marketing tactics. S/he is responsible for data analyses and insights which contributes to evaluation and refinement of CRM programs, as well as strategic analyses and research driving program innovation and improvement. S/he also provides project management support by managing key program execution components including customer segmentation, coordination of tasks with agencies, cross functional teams and/or vendors etc. **Job Roles & Responsibilities:** + Support implementation plans for successful execution of relationship marketing activities for countries in Asia through coordination with key stakeholders and management of internal data + Create (with the support of the CRM Supervisor) strategic analyses based on secondary research, regional internal research, and customer data analyses which will lead to CRM program innovation and continual improvement + Support CRM program design and forecasting work based on various business goals and across different communication channels with focus on digital platforms + Maintain a database of customer information that includes profiling data (i.e. segment, shipping trends etc) and performance of CRM-related activities + Report and monitor performance of campaigns, through UPS data systems and develop a model approach towards measuring the results of marketing initiatives, routinely offer insights regarding any variance from expected performance or for future enhancements + Analyze data on customer relationships and identify gaps for penetration opportunity + Generate related reports/analysis and presentations to management for consideration/review/approval **Job Requirements:** + Possess a Diploma or Bachelor Degree in Business Studies, Marketing, Statistics, Finance or Strategy disciplines + Two years working experience in similar job capacity preferred + Fast learner, proactive team player and ability to work in a fast-paced environment + Proficient in database knowledge with strong data mining skills + Strong organizational and problem-solving skills + Fluent in English (reading, writing and spoken) + Proficiency of MS Office applications, especially Excel, Access and PowerPoint + Preferred familiarity of data visualization tools such as Power BI, Tableau **员工类型:** 永久 UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。

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Work experience placement,

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