Job Description
Use your Experience to Truly Make a Difference! Join the Master
- Care team as a Care Navigator!
Master
- Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California’s new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide.
POSITION SUMMARY: A Master
- Care Care Navigator provides Care Management to patients in a non-clinical setting according to the “Master
- Care Plan.” The Master
- Care Plan is a comprehensive roadmap that incorporates the physical, behavioral, social, environmental, and financial well-being of our patients.
This position requires the ability to serve patients in person and remotely within the assigned region
Duties and Responsibilities
- Primary contact with local medical and nonmedical providers
- Develop and foster solid professional relationships, conduct provider outreach, program education (“in-services”), and promotion to achieve Company goals
- Develop referral relationships and placement providers to reach Company objectives
- Assists in the development and provider relations of local resources.
- Conducts Comprehensive Assessments of assigned Enhanced Care Management (ECM) and Community Supports (CS) patients
- Develops and executes the Master Care Plan for assigned ECM and CS patients
- Respects and understands the assigned ECM and CS patient’s goals and wishes, and whenever possible, implements these goals and wishes to improve overall health and well-being
- Conducts In-home or Facility Assessments as necessary or required
- Develops awareness of and remains sensitive to patient’s, and patient’s families’ values, beliefs, and perspectives
- Provides person-centered care management to patients in a non-clinical setting, bringing together the clinical needs and social determinants of health to create a comprehensive care plan that serves the whole person
- Is responsive and dedicated to seamless communication, smooth and safe coordination, and well-orchestrated patient transfers
Skills And Specifications - Communicates professionally and effectively with patients, families, providers, and team members.
- Maintains a compassionate and professional demeanor
- Exhibits and embodies excellent leadership qualities
- Is an active and devoted team player
- Anticipates obstacles and challenges, proactively providing innovative solutions
- Is an effective trainer
- Possesses excellent oral and written communication skills
- Exhibits exceptional customer service skills
- Builds strong relationships and networks
- Is proficient with technology
- Is punctual, organized, and efficient
Education And Qualifications - Bachelor’s degree or equivalent experience in marketing, discharge planning, and/or social work with an emphasis in healthcare, geriatric services, social services, or senior housing and care
- Three or more years of marketing and/or social services in healthcare, community-based senior services, senior living, or a similar environment
- Knowledge of and experience with both clinical and non-clinical services for elderly populations
- The ability to perform the physical demands of this position include:
- Sit and/or stand for long periods
- Navigate stairs, bend, and reach
- Lift, push, or pull a minimum of 10 lbs.
- Ability to travel throughout assigned territory as required: Santa Rosa
Benefits - Starting Pay: $25-28 per hour
- Incentives
- Medical, Dental, Vision, Life, 401K, and PTO
- All business mileage and expenses are reimbursed
Job Tags
Hourly pay, Local area, Remote work,