Job Description
Where compassion meets organization!
Are you organized, compassionate, and ready to make a meaningful impact every day?
We’re seeking an Administrative Assistant to support our funeral home operations in New Cumberland, PA, and ensure families receive the highest level of care and attention during life’s most sensitive moments.
This is a regular, part-time position with core hours of 8:45 am - 3:30 pm, Monday - Friday.
The position must also be able to work 40 hours per week to cover the office manager's vacations periodically throughout the year.
Responsibilities:
What You’ll Do
• Provide professional, empathetic communication with families, coworkers, and external partners/vendors.
• Manage administrative tasks, including death certificates, VA forms, and service materials .
• Answer multi-line phones and greet guests with warmth and professionalism.
• Maintain accurate records in Passare Funeral Director Software and Office 365 tools.
• Coordinate newsletters, Caring Kits, and follow-up correspondence.
• Assist with OSHA compliance, training documentation, and website updates.
• Serve as a backup to the Office Manager when needed.
Qualifications:
• Education & Experience: High school diploma and 3–5 years of administrative or customer service experience. An associate’s degree in business is a plus.
• Technical Skills: Proficiency in Office 365 (Outlook, Word, Excel) and basic MS Access.
• Personal Qualities: High follow-through, exceptional communication verbally and in writing, empathy, high attention to detail, and ability to be flexible and adapt in a fast-paced environment.
• Comfortable with occasional exposure to deceased remains and a dog-friendly office, and the ability to utilize steps on a regular basis.
Key Skills • Strong organizational and time management abilities.
• Excellent verbal and written communication.
• Ability to maintain confidentiality and composure in emotional situations.
• Problem-solving mindset with sound judgment.
About Company:
Parthemore Funeral Home & Cremation Services is an independent, family-owned funeral home. Over the past 50-plus years, three generations of Parthemores have served the community with dignity and compassion. You can count on us to help you honor the lives of your loved ones.
We offer funeral services to meet your needs. Whether you’re considering a traditional service, memorial, or cremation, we will guide you through your options and help simplify your decisions.
We are a longstanding member of the National Funeral Directors Association and the Pennsylvania Funeral Directors Association. Parthemore Funeral Home is also a member of the International Order of the Golden Rule, an association of independent funeral homes guided by the Golden Rule: “Do unto others as you would have them do unto you.”
Job Tags
Part time, Work at office, Monday to Friday, Flexible hours,
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